*What is happening? *

  On Wednesday, January 23, 2019, from 5 a.m. - 6 a.m., US:IT Staff will be
performing emergency maintenance on a portion of the UMS Single Sign-On
system.

  The actual downtime during the maintenance window is expected to be less
than 15 minutes, with the remainder of the time being reserved for testing
and verification to ensure that the change is successful.

   During this work, there may be issues logging into Box, Zoom, and other
SAML or InCommon services.

  * Existing sessions to these applications should not be disrupted.  In
addition, this maintenance work will not impact access to Blackboard,
GMail, MaineStreet, MyCampus Portal or other services using the CAS
protocol for single sign-on.*

*Why is this work necessary? *

  Our vendor has notified us of a critical configuration issue in their
software and strongly encouraged customers to apply a patch to correct the
issue.

*What happens if the work is not successful?  *

  If there are issues with Single Sign-On after the patch is applied, we
will revert back to the current configuration and contact the vendor for an
alternate solution.

  If you experience any issues with the UMS Single Sign-On system after the
upgrade, please clear your browser cache and try again. For additional
support, please contact IT Support Services at 800.696.4357 or by email:
[log in to unmask]

Steve.

-- 
Steven Premeau, Director of Enterprise Systems Architecture & Administration
University Services: Information Technology
University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 (mobile)