This issue is now resolved. We are continuing to work with the service
provider, Otelco, to determine a root cause.

-- 
*************************************
Andrew W. Henry
NOC Coordinator
[log in to unmask]
----------------------------------------
University of Maine System
Networkmaine
Voice (207) 581-3587
Fax   (207) 561-3531
----------------------------------------
Maine School and Library Network
1-888-FOR-MSLN (1-888-367-6756)
  (888 number in-state only)
*************************************

On Thu, May 17, 2018, 3:19 PM Andrew Henry <[log in to unmask]> wrote:

> There is currently a service outage with one of our telephone service
> providers, Otelco, that is causing issues receiving calls for some users of
> the UMS telephony services.  Outgoing call service should be unaffected.
> This issue primarily impacts University centers and cooperative extension
> locations.  This outage is due to a problem on the providers internal
> network, and due to the nature of it we are unable to work around the
> problem on our side.
>
>
>
> We are working with the service provider to resolve this issue, however at
> this moment we have no ETA.  This appears to be a substantial service
> outage affecting many if not all of Otelco’s regional customers, though, so
> we anticipate service will be restored soon.
>
>
>
> --
> ********************************
> Andrew W. Henry
>
> NOC Coordinator
> [log in to unmask]
> ----------------------------------------
> University of Maine System
> US:IT, Networkmaine
> Voice (207) 581-3587
> Fax   (207) 561-3531
> ----------------------------------------
> Maine School and Library Network
> 1-888-FOR-MSLN (1-888-367-6756)
>   (888 number in-state only)
> ********************************
>
>
>