This issue is now resolved. We are continuing to work with the service provider, Otelco, to determine a root cause. -- ************************************* Andrew W. Henry NOC Coordinator [log in to unmask] ---------------------------------------- University of Maine System Networkmaine Voice (207) 581-3587 Fax (207) 561-3531 ---------------------------------------- Maine School and Library Network 1-888-FOR-MSLN (1-888-367-6756) (888 number in-state only) ************************************* On Thu, May 17, 2018, 3:19 PM Andrew Henry <[log in to unmask]> wrote: > There is currently a service outage with one of our telephone service > providers, Otelco, that is causing issues receiving calls for some users of > the UMS telephony services. Outgoing call service should be unaffected. > This issue primarily impacts University centers and cooperative extension > locations. This outage is due to a problem on the providers internal > network, and due to the nature of it we are unable to work around the > problem on our side. > > > > We are working with the service provider to resolve this issue, however at > this moment we have no ETA. This appears to be a substantial service > outage affecting many if not all of Otelco’s regional customers, though, so > we anticipate service will be restored soon. > > > > -- > ******************************** > Andrew W. Henry > > NOC Coordinator > [log in to unmask] > ---------------------------------------- > University of Maine System > US:IT, Networkmaine > Voice (207) 581-3587 > Fax (207) 561-3531 > ---------------------------------------- > Maine School and Library Network > 1-888-FOR-MSLN (1-888-367-6756) > (888 number in-state only) > ******************************** > > >