This maintenance was completed successfully by 5:30 a.m.



On Tue, Jan 22, 2019 at 1:31 PM Steven Premeau <[log in to unmask]>
wrote:

> *What is happening? *
>
>   On Wednesday, January 23, 2019, from 5 a.m. - 6 a.m., US:IT Staff will
> be performing emergency maintenance on a portion of the UMS Single Sign-On
> system.
>
>   The actual downtime during the maintenance window is expected to be less
> than 15 minutes, with the remainder of the time being reserved for testing
> and verification to ensure that the change is successful.
>
>    During this work, there may be issues logging into Box, Zoom, and other
> SAML or InCommon services.
>
>   * Existing sessions to these applications should not be disrupted.  In
> addition, this maintenance work will not impact access to Blackboard,
> GMail, MaineStreet, MyCampus Portal or other services using the CAS
> protocol for single sign-on.*
>
> *Why is this work necessary? *
>
>   Our vendor has notified us of a critical configuration issue in their
> software and strongly encouraged customers to apply a patch to correct the
> issue.
>
> *What happens if the work is not successful?  *
>
>   If there are issues with Single Sign-On after the patch is applied, we
> will revert back to the current configuration and contact the vendor for an
> alternate solution.
>
>   If you experience any issues with the UMS Single Sign-On system after
> the upgrade, please clear your browser cache and try again. For additional
> support, please contact IT Support Services at 800.696.4357 or by email:
> [log in to unmask]
>
> Steve.
>
> --
> Steven Premeau, Director of Enterprise Systems Architecture &
> Administration
> University Services: Information Technology
> University of Maine System | (207) 581-5836 (desk) | (207) 944-9391
> (mobile)
>


-- 
Steven Premeau, Director of Enterprise Systems Architecture & Administration
University Services: Information Technology
University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 (mobile)