This maintenance was completed successfully by 5:30 a.m. On Tue, Jan 22, 2019 at 1:31 PM Steven Premeau <[log in to unmask]> wrote: > *What is happening? * > > On Wednesday, January 23, 2019, from 5 a.m. - 6 a.m., US:IT Staff will > be performing emergency maintenance on a portion of the UMS Single Sign-On > system. > > The actual downtime during the maintenance window is expected to be less > than 15 minutes, with the remainder of the time being reserved for testing > and verification to ensure that the change is successful. > > During this work, there may be issues logging into Box, Zoom, and other > SAML or InCommon services. > > * Existing sessions to these applications should not be disrupted. In > addition, this maintenance work will not impact access to Blackboard, > GMail, MaineStreet, MyCampus Portal or other services using the CAS > protocol for single sign-on.* > > *Why is this work necessary? * > > Our vendor has notified us of a critical configuration issue in their > software and strongly encouraged customers to apply a patch to correct the > issue. > > *What happens if the work is not successful? * > > If there are issues with Single Sign-On after the patch is applied, we > will revert back to the current configuration and contact the vendor for an > alternate solution. > > If you experience any issues with the UMS Single Sign-On system after > the upgrade, please clear your browser cache and try again. For additional > support, please contact IT Support Services at 800.696.4357 or by email: > [log in to unmask] > > Steve. > > -- > Steven Premeau, Director of Enterprise Systems Architecture & > Administration > University Services: Information Technology > University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 > (mobile) > -- Steven Premeau, Director of Enterprise Systems Architecture & Administration University Services: Information Technology University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 (mobile)