The work is complete and has been successful.

On Mon, May 14, 2018 at 3:38 PM, Drew Northup <[log in to unmask]>
wrote:

> *What is happening?*
> At 10:00 PM maintenance will be performed on two of the LDAP servers to
> ensure the stability of Authentication and Authorization of user accounts
> to various resources provided by UMS and our contracted third parties.
>
> *How long will it take?*
> One system is user-facing and the other is not. For the user-facing
> system the downtime is expected to be 10 minutes or less, and most things
> using it will fail over to another member of the cluster. The back-end
> system that requires attention should be resuming normal operation within
> half an hour.
>
> *Why is this work necessary?*
> If this work is not performed then (a) interactive user authentication may
> become unreliable, and (b) regular changes to user accounts may not take
> effect within a reasonable period of time.
>
> *What happens if the work is not successful?*
> In the case of the user-facing server most things using it should
> transparently fail over to the other host providing the same service until
> it is working again. If the back-end server does not resume normal account
> maintenance processes on its own within a reasonable period of time then
> staff will troubleshoot it and manually trigger any needed processes.
>
> For Support of UMS software, services, or systems please contact IT
> Support Services at 800.696.4357 or by email: [log in to unmask]
>
> --
> ---------------------------------+--------------------------------------
> Drew Northup                     |          Technical Support Specialist
> University of Maine System       |                [log in to unmask]
> Computing Center                 |             old phone: (207) 561-3513
> Orono, ME 04469                  |             new phone: (207) 581-3513
>



-- 
---------------------------------+--------------------------------------
Drew Northup                     |          Technical Support Specialist
University of Maine System       |                [log in to unmask]
Computing Center                 |             old phone: (207) 561-3513
Orono, ME 04469                  |             new phone: (207) 581-3513