The work is complete and has been successful. On Mon, May 14, 2018 at 3:38 PM, Drew Northup <[log in to unmask]> wrote: > *What is happening?* > At 10:00 PM maintenance will be performed on two of the LDAP servers to > ensure the stability of Authentication and Authorization of user accounts > to various resources provided by UMS and our contracted third parties. > > *How long will it take?* > One system is user-facing and the other is not. For the user-facing > system the downtime is expected to be 10 minutes or less, and most things > using it will fail over to another member of the cluster. The back-end > system that requires attention should be resuming normal operation within > half an hour. > > *Why is this work necessary?* > If this work is not performed then (a) interactive user authentication may > become unreliable, and (b) regular changes to user accounts may not take > effect within a reasonable period of time. > > *What happens if the work is not successful?* > In the case of the user-facing server most things using it should > transparently fail over to the other host providing the same service until > it is working again. If the back-end server does not resume normal account > maintenance processes on its own within a reasonable period of time then > staff will troubleshoot it and manually trigger any needed processes. > > For Support of UMS software, services, or systems please contact IT > Support Services at 800.696.4357 or by email: [log in to unmask] > > -- > ---------------------------------+-------------------------------------- > Drew Northup | Technical Support Specialist > University of Maine System | [log in to unmask] > Computing Center | old phone: (207) 561-3513 > Orono, ME 04469 | new phone: (207) 581-3513 > -- ---------------------------------+-------------------------------------- Drew Northup | Technical Support Specialist University of Maine System | [log in to unmask] Computing Center | old phone: (207) 561-3513 Orono, ME 04469 | new phone: (207) 581-3513