Since I've been reminded a few times this summer that I was a rather loud complainer about shoddy U Maine Athletic department customer relations late last spring, I feel compelled to comment on the season ticket package that many of you will or have just received: Bravo! The athletic department, and Deb Leavitt in particular, have put together an outstanding package. In addition to the tickets, apparently unchanged from previous years, are many other delightful items including maps, parking hints, schedules of many sports and the first-of-season issue of the nationally acclaimed Friends of Maine Hockey Newsletter. Packed full of information on the program, new players and alumni ("where are they now?"), this issue is a "must" for all Maine Hockey fans. To join Friends of Maine Hockey and receive your own "pin" and subscription to FoMH Newsletter, send $35 or more to FMH, Alfond Arena, University of Maine, Orono, ME 04469 including your name, mailing address, and optionally telephone, fax and email address. Make your check out to "University of Maine Hockey". (Extra pins are $5 each). Midnight Madness this Saturday night. Blue-White game Saturday October 11 at 7pm. Drop the puck! wayne Wayne T. Smith Systems Group -- CAPS [log in to unmask] University of Maine System Co-owner of the College Hockey lists - Hockey-L/Info-Hockey-L/Hockey3 P.S. Maine's (new to me) customer relations may be seen in a policy and slogan that I was happy to receive at a recent maine football game. U Maine representatives will practice the 3 Fs of customer relations: Friendly, Firm and Fair. Bravo!