Are the photos in HEIF format or most compatible?

On Tue, Feb 15, 2022 at 8:32 AM Esther McKay <[log in to unmask]> wrote:

Greetings-

                A group of students just brought the following question to my attention…

 

Our students iPads and Google Drive/Classroom

 

They have a Google Doc to submit to their teacher.

They add a photo from their iPad Camera roll to the Google Doc.

When they submit the document, or even look at the document later, it is blank, like there is no photo there.

Sometimes it gives them an exclamation point in a black triangle.

 

We think this could be because their photos are stored in iCloud, and not downloaded locally, and that’s why they won’t import to the Google Doc.  But since this is mixing platforms, (Apple and Google), I haven’t been able to find anyone else with a similar problem or solution.

 

Thoughts?

~Esther

 

 

-- 

Technology Integration Specialist

Oceanside High School, RSU 13

207-596-2010, ext 359

 

Google Educator & Trainer

Apple Teacher

 

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As always, if you want training please submit a Incident IQ helpdesk ticket:    

Jeff Padgett, M. Ed.
Elementary Technology Int
​egra​
t
​ion Specialist​

 


Lewiston Public Schools
36 Oak Street
Lewiston, ME 04240
(207) 795-4110 ext 5648

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