Thanks for asking, they all were live photos in HEIF. It looks like Google doesn’t play well with HEIF or HEICs all that well?
~Esther
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Technology Integration Specialist
Oceanside High School, RSU 13
207-596-2010, ext 359
Google Educator & Trainer
Apple Teacher
From: ACTEM Integrators <[log in to unmask]> on behalf of Jeffrey Padgett <[log in to unmask]>
Reply-To: ACTEM Integrators <[log in to unmask]>
Date: Tuesday, February 15, 2022 at 9:03 AM
To: "[log in to unmask]" <[log in to unmask]>
Subject: External Email: Re: Images in Google Docs
[WARNING]: This email originated outside RSU13. Do not reply, click on links, or open attachments unless you recognize the sender and know the content is safe.
Are the photos in HEIF format or most compatible?
On Tue, Feb 15, 2022 at 8:32 AM Esther McKay <[log in to unmask]<mailto:[log in to unmask]>> wrote:
Greetings-
A group of students just brought the following question to my attention…
Our students iPads and Google Drive/Classroom
They have a Google Doc to submit to their teacher.
They add a photo from their iPad Camera roll to the Google Doc.
When they submit the document, or even look at the document later, it is blank, like there is no photo there.
Sometimes it gives them an exclamation point in a black triangle.
We think this could be because their photos are stored in iCloud, and not downloaded locally, and that’s why they won’t import to the Google Doc. But since this is mixing platforms, (Apple and Google), I haven’t been able to find anyone else with a similar problem or solution.
Thoughts?
~Esther
--
Technology Integration Specialist
Oceanside High School, RSU 13
207-596-2010, ext 359
Google Educator & Trainer
Apple Teacher
--
As always, if you want training please submit a Incident IQ helpdesk<https://lpshelpdesk.incidentiq.com/login> ticket:
Jeff Padgett, M. Ed.
Elementary Technology Int
egra
t
ion Specialist
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