The failed equipment in the Portland datacenter that was at the root of the outage today has been worked around, and at this time all affected services should be restored to normal operation. The current workaround is a temporary measure, and follow-up emergency maintenance will be scheduled outside of normal hours to effect a permanent repair. That maintenance will be announced in advance. We apologize for the inconvenience caused by this outage. If you are still experiencing any issues you believe are related to this outage, please contact the NOC for assistance. Thank you. -- ******************************** Andrew W. Henry NOC Coordinator [log in to unmask] ---------------------------------------- University of Maine System US:IT, Networkmaine Voice (207) 581-3587 Fax (207) 561-3531 ---------------------------------------- Maine School and Library Network 1-888-FOR-MSLN (1-888-367-6756) (888 number in-state only) ******************************** *From:* Andrew Henry <[log in to unmask]> *Sent:* Thursday, August 20, 2020 12:35 PM *To:* 'Network Announce List' <[log in to unmask]>; 'MSLN-TC List' < [log in to unmask]> *Subject:* Network outage There is currently a major optical network outage centered in Portland. At present, this is causing widespread outages on the USM and Gorham campuses, and impacting schools and libraries that are connected to Portland optical equipment, primarily locations in the Portland are. At this time work to assess the cause is under way and no estimate to service restoration is available. More information will be provided as soon as it is available. Thank you. -- ******************************** Andrew W. Henry NOC Coordinator [log in to unmask] ---------------------------------------- University of Maine System US:IT, Networkmaine Voice (207) 581-3587 Fax (207) 561-3531 ---------------------------------------- Maine School and Library Network 1-888-FOR-MSLN (1-888-367-6756) (888 number in-state only) ********************************