This maintenance has been successfully completed. Steve. On Mon, Mar 16, 2020 at 2:45 PM Steven Premeau <[log in to unmask]> wrote: > > *What is happening?* > On Monday, March 16, 2020, from 9:30 p.m. - 10 p.m., US:IT Staff will be > performing maintenance on a portion of the UMS Single Sign-On system. > > The actual downtime during the maintenance window is expected to be less > than 5 minutes, with the remainder of the time being reserved for testing > and verification of the change. > > During this work, there may be issues logging into Box, Zoom, and other > SAML or InCommon services. Access from MyCampus Portal to Mainestreet will > be impaired. *Users needing to access MaineStreet should navigate > directly to the MaineStreet login page. * > > This maintenance work will not impact access to Blackboard, GMail, or > other services using the CAS protocol for single sign-on.. > > Existing sessions to applications should not be disrupted. > > If you receive an error message, you should wait a few minutes and try > your request again. > > > *Why is it necessary?* > A disruptive configuration change is required for continued > troubleshooting of the ongoing Single Sign-On Issues between the MyCampus > portal and MaineStreet. Given the severity of the disruption caused by > the Single Sign-On issue, we are implementing this change at the first > opportunity outside of the extended business day. > > If you experience any issues with the UMS Single Sign-On system after > this maintenance, please contact IT Support Services at 800.696.4357, via > the Service Desk web form, or by email: [log in to unmask] > > Steve. > > -- > Steven Premeau, Director of Enterprise Systems Architecture & > Administration > University Services: Information Technology > University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 > (mobile) > -- Steven Premeau, Director of Enterprise Systems Architecture & Administration University Services: Information Technology University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 (mobile)