I had the same thing happen also - luckily, the new house owners had not sent the tickets back.

I wrote back to the NCAA (after they confirmed where they sent the tickets to) expressing my displeasure with the whole process, including their toll-free number which led to some very unhelpful people.

-Jeremy.

On Sun, Mar 3, 2019, 1:36 PM William Krebs <[log in to unmask]> wrote:
Got a call from the purchaser of our last home who received our 2019 tickets via UPS. We have been receiving tickets each year at our current address for over five years. Something to be aware of if you have moved and continue to use the NCAA ticket office.