There is currently a service outage with one of our telephone service providers, Otelco, that is causing issues receiving calls for some users of the UMS telephony services. Outgoing call service should be unaffected. This issue primarily impacts University centers and cooperative extension locations. This outage is due to a problem on the providers internal network, and due to the nature of it we are unable to work around the problem on our side. We are working with the service provider to resolve this issue, however at this moment we have no ETA. This appears to be a substantial service outage affecting many if not all of Otelco’s regional customers, though, so we anticipate service will be restored soon. -- ******************************** Andrew W. Henry NOC Coordinator [log in to unmask] ---------------------------------------- University of Maine System US:IT, Networkmaine Voice (207) 581-3587 Fax (207) 561-3531 ---------------------------------------- Maine School and Library Network 1-888-FOR-MSLN (1-888-367-6756) (888 number in-state only) ********************************