USAC has announced the following extended hours for the last week of the filing window. *CSB (or Client Services Bureau) can be reached at 1-888-203-8100.* They suggest that if an agent is not able to answer when you call, please leave your telephone number at the prompt, and they will return your call as soon as possible. They also report that CSB generally has the highest call volumes during the following hours: - Weekday mornings from 11:00 AM through 12:30 PM ET - Weekday afternoons from 2:30 PM through 4:00 PM ET _________________________________________________ Anne Perloff Maine State E-Rate Coordinator for Schools Networkmaine ... a unit of the University of Maine System Web: www.networkmaine.net/erate/ Email: [log in to unmask] Phone: 207-581-3584 Fax: 207-581-1604 Mail: Networkmaine 5752 Neville Hall, Rm 255 Orono, ME 04469-5752