LISTSERV - NETWORKMAINE-ERATE Archives

EPC has recently undergone some pretty slick updates. See the details below
as reported in USAC's Schools and Libraries Program News Brief.

*View this message as a web page*
<http://www.icontact-archive.com/TfWiFvrku1_Lm6RfjSlRPkR3Vs-HYjyo?w=4> -
*Unsubscribe*
<https://app.icontact.com/icp/mmail-mprofile.pl?r=54981888&l=10247&s=ALHK&m=213911&c=1535322>

*September 30, 2017*

*The E-rate Productivity Center (EPC) Has a New Look*

Last night, USAC updated the user interface in EPC. Early next week, we
will add information to the About EPC
<http://click.icptrack.com/icp/relay.php?r=54981888&msgid=213911&act=ALHK&c=1535322&destination=http%3A%2F%2Fusac.org%2Fsl%2Ftools%2Fapply-to-erate%2Fepc.aspx>
page and post a short video to the USAC website to show you what has
changed.

For now, here is a summary of what you will see when you log in:

*Minor style updates*

You will see slight changes to colors, shapes, and fonts.

*Navigation changes*

- When you click the *Records* tab and select a specific type of record
to view, the filters for that record search are now located at the top of
the page as drop-down menus rather than on the left-hand side.
- In the previous version of EPC, when you were in a record — such as an
applicant entity record — a navigation menu for accessing related EPC pages
appeared on the left-hand side of the screen. This menu now appears at the
top of the record screen. All of the menu options are still available but
in a slightly different order.
- The USAC logo – which you can click to return to your landing page –
no longer appears on every screen. For example, you will not see a logo if
you are filing a form, a customer service case, or a post-commitment
request. To access the logo, simply click one of the main menu tabs (
*News*, *Tasks*, *Records*, *Reports*, *Actions*).
- Your username does not appear in the top right corner of the screen.
In its place, you will see a circle with a silhouette. When you hover over
the circle, your name appears. If you click the circle, a drop-down menu
appears with links to your profile, your settings, and the sign-out option.
- To replace the silhouette with a photo, click the circle, choose
*Profile* from the menu, click the *PHOTOS* button, and upload the
photo of your choice. As in the previous version of EPC, after you have
uploaded a photo, you can change the photo to a different photo, but you
cannot change it back to a silhouette.

*Password reset screen*

The password reset screen functionality remains the same, but the screen
itself will look different and will include instructional text. You can
click *Forgot your password?* on the login page to access this screen.

If you do not see the updates described above, log out of EPC and log back
in again. Please open a customer service case in EPC or call the Client
Service Bureau (CSB) at (888) 203-8100 if you have any questions or need
assistance.

*Contact Us!*

If you need assistance, please contact the Client Service Bureau (CSB) at
(888) 203-8100

Universal Service Administrative Co. | 700 12th Street NW, Suite 900 |
Washington, DC 20005
<https://maps.google.com/?q=700+12th+Street+NW,+Suite+900+%7C+Washington,+DC+20005&entry=gmail&source=g>

_________________________________________________

Anne Perloff
Maine State E-Rate Coordinator for Schools
Networkmaine ... a unit of the University of Maine System

Web: www.networkmaine.net/erate/

Email: [log in to unmask]

Phone: 207-581-3584

Fax: 207-581-1604

Mail:
Networkmaine
5752 Neville Hall, Rm 255
Orono, ME 04469-5752