Linda, What URL were you trying to override? I checked on your Joebox and can find no attempts at overrides in your logs. Maybe I can look it up by URL in the logs. It would appear that maybe there is an "interception" between what you are doing behind your internal firewall and the Joebox. Could you replicate the attempted override on the outside of your Sonicwall? That would also be very helpful. Sincerely, Doretta S. Prior Networkmaine Support Center Coordinator Maine School and Library Network University of Maine System Communications and Network Services 888-FOR-MSLN www.msln.net [log in to unmask] From: Joebox User [mailto:[log in to unmask]] On Behalf Of Linda Chaisson Sent: Wednesday, December 08, 2010 8:38 AM To: [log in to unmask] Subject: Override not working on JoeBox Does anyone know of any reason why the filter override wouldn't work on the JoeBox? I am getting the following error message: Bad Request Your browser sent a request that this server could not understand. Still new at the JoeBox and trying to sort things out. I have verified that the user accounts to override are set up correctly. Thanks for any help, Linda Technology Coordinator Regional School Unit 16 C/O PRHS - 1457 Maine Street Poland, ME 04274 207-998-5400 Ext 165 [log in to unmask]