Where: Orono When: 5AM Expected Duration: 2hrs Scope: UMFK, Houlton, SWS IVR and Helpdesk Queue Summary: Will be rebooting IVR and helpdesk queue server in order to update Security Agent. UNET Contact Info: NOC 561-3587 (this should transfer to the Operator who can get in touch with the appropriate person) Local/Campus Contact Info during this window of work: NONE / Unknown at this time