We don't have much additional information to share about last night's outage (6 - 7pm). We know what happened but have not been able to determine exactly why. The packet shapers on both our Internet links stopped forwarding traffic (first Orono, then Portland). Both had to be physically reset to get traffic flowing again. The statistics we have for the time just before the outage make us suspect external data flows triggered the event but we don't have a smoking gun to point at. We apologize for any inconvenience that outage may have caused. Jeff -- Jeffrey Letourneau Manager of Network Operations University Network - UNET University of Maine System