The following response from UMS concerning patrons' problems logging in from home: If someone has a firewall at home, they need to change their security settings to allow referring URLs so that information can pass from their browser to the vendor's web site. There may be a particular setting for this or a general security level that can be adjusted. Sometimes users will choose the highest setting thinking they are protected the most, but that will not work. A medium or medium-low setting is fine if it applies to the person's firewall. They will need to refer to their manual or manufacturer's web site on how to do this. They can also temporarily turn the firewall off for testing purposes. Also, Windows XP comes with a built-in firewall, so a third-party application is not needed. This may further complicate the issue. Windows Internet Explorer browser also has security levels that may need to be adjusted. Go to Tools -> Internet Options -> Security -> Internet -> Custom level....and make sure level is at medium or medium low. You do not want a high or low setting. Linda H. Lord Director, Library Development Maine State Library 64 State House Station Augusta, ME 04333 Telephone 207-287-5620 Fax 207-287-5624 E-mail [log in to unmask] -----Original Message----- From: Martha Ott [mailto:[log in to unmask]] Sent: Tuesday, October 01, 2002 1:23 PM To: [log in to unmask] Subject: Problem - remote logon to Maine Databases Is anyone else experiencing a problem logging on to the Maine Databases from a remote location? I have one patron who reports that she is unable to do so after repeated efforts at different times. She gets the following message: Authentication failed: Invalid referring URL. She reports that she uses Roadrunner and has a firewall - I don't know if this combo might be causing the problem. [and if so, is there a fix?] Martha Martha T. Ott <mailto:[log in to unmask]> Library Director Andover College 901 Washington Avenue Tim Pellett Database Processing Coordinator 5729 Raymond H. Fogler Library University of Maine Orono, ME 04469-5729 Ph#: (207) 581-1746 Email: [log in to unmask]