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Subject:
Re: Emergency Maintenance: UMS Single Sign-On System -- March 16th -- 9:30 p.m. - 10 p.m.
From:
Steven Premeau <[log in to unmask]>
Reply To:
- NETANN-L - Networkmaine Network Announcement List <[log in to unmask]>
Date:
Mon, 16 Mar 2020 21:55:21 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (57 lines) 
This maintenance has been successfully completed.

Steve.

On Mon, Mar 16, 2020 at 2:45 PM Steven Premeau <[log in to unmask]>
wrote:

>
> *What is happening?*
>   On Monday, March 16, 2020, from 9:30 p.m. - 10 p.m., US:IT Staff will be
> performing maintenance on a portion of the UMS Single Sign-On system.
>
>   The actual downtime during the maintenance window is expected to be less
> than 5 minutes, with the remainder of the time being reserved for testing
> and verification of the change.
>
>    During this work, there may be issues logging into Box, Zoom, and other
> SAML or InCommon services. Access from MyCampus Portal to Mainestreet will
> be impaired. *Users needing to access MaineStreet should navigate
> directly to the MaineStreet login page. *
>
>    This maintenance work will not impact access to Blackboard, GMail, or
> other services using the CAS protocol for single sign-on..
>
>    Existing sessions to applications should not be disrupted.
>
>    If you receive an error message, you should wait a few minutes and try
> your request again.
>
>
> *Why is it necessary?*
>   A disruptive configuration change is required for continued
> troubleshooting of the ongoing Single Sign-On Issues between the MyCampus
> portal and MaineStreet.   Given the severity of the disruption caused by
> the Single Sign-On issue, we are implementing this change at the first
> opportunity outside of the extended business day.
>
>   If you experience any issues with the UMS Single Sign-On system after
> this maintenance, please contact IT Support Services at 800.696.4357, via
> the Service Desk web form, or by email: [log in to unmask]
>
> Steve.
>
> --
> Steven Premeau, Director of Enterprise Systems Architecture &
> Administration
> University Services: Information Technology
> University of Maine System | (207) 581-5836 (desk) | (207) 944-9391
> (mobile)
>


-- 
Steven Premeau, Director of Enterprise Systems Architecture & Administration
University Services: Information Technology
University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 (mobile)

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