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Subject:
Completed: Scheduled Maintenance: UMS Single Sign-On Upgrade - 4/29/18 5 a.m. - 5:30 a.m.
From:
Steven Premeau <[log in to unmask]>
Reply To:
- NETANN-L - Networkmaine Network Announcement List <[log in to unmask]>
Date:
Sun, 29 Apr 2018 05:57:19 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (56 lines) 
This upgrade has been completed.

If you experience any issues with the UMS Single Sign-On system after the
upgrade, please clear your browser cache and try again. For additional
support, please contact IT Support Services at 800.696.4357 or by email:
[log in to unmask]

Steve.

On Tue, Apr 24, 2018 at 1:09 PM, Steven Premeau <[log in to unmask]>
wrote:

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> *What is happening?  On Sunday, April 29, 2018, from 5 a.m. - 5.30 a.m.,
> US:IT Staff will be performing an upgrade of the UMS Single Sign-On system.
>     The actual downtime of the work is expected to be 5 minutes, with the
> remainder of the time being reserved for testing and verification to ensure
> that the change is successful.Why is this work necessary?  This work is
> required for better single sign-on compatibility with IT services used
> throughout the University of Maine System, and is the first milestone in a
> series of updates that will allow our Single Sign-on system to support
> additional web applications.  This update also improves support for and
> accessibility on modern devices, such as mobile phones and tablets.What
> happens if the work is not successful?    If there are major issues during
> the upgrade or the testing and verification processes, we will rollback to
> the version currently in use, resolve the issues, and reschedule the work
> for a future date.  If there are issues with individual services, we will
> work with the appropriate support staff to correct the issues.  If you
> experience any issues with the UMS Single Sign-On system after the upgrade,
> please clear your browser cache and try again. For additional support,
> please contact IT Support Services at 800.696.4357 or by email:
> [log in to unmask] <[log in to unmask]>.Steve.*
>
> --
> Steven Premeau, Interim Director of System and Database Administration
> University Services: Information Technology
> University of Maine System | (207) 581-5836 (desk) | (207) 944-9391
> (mobile)
>



-- 
Steven Premeau, Interim Director of System and Database Administration
University Services: Information Technology
University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 (mobile)

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