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Subject:
From:
Jason McDonald <[log in to unmask]>
Reply To:
- NETANN-L - Networkmaine Network Announcement List <[log in to unmask]>
Date:
Thu, 31 Aug 2023 08:12:04 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (40 lines)
This was restored by around 7:15AM , there were 4 connections on switch #6
including the temp construction trailer which were restored at ~8:05AM.


On Wed, Aug 30, 2023 at 4:05 PM <[log in to unmask]> wrote:

> Where: Fogler 120M "Telecom IDFB Room"
> Start: 08/31/2023 12:00 am
> End: 08/31/2023 02:00 am
> Scope: High
>
> Summary:
>         EMERGENCY MAINTENANCE
> The network switches in Fogler's IDFB has experienced a fault during
> operational hours. Known interruptions of service occurred this afternoon.
> Resolution includes software upgrade and hardware replacement after
> operational hours.
>
> Details:
>         EMERGENCY MAINTENANCE
> cat-o-fogler-idfb/6 started throwing stack-related faults, so ~2pm stack
> cables, and then the switch itself, were replaced, but the issue persisted.
> Course of action toward resolution includes reloading the stack and a
> software upgrade to IOSXE 16.12.09 for the stack, outside of operational
> hours ASAP.
>
> Networkmaine Contact Info during the window for this work:
>         [log in to unmask] 2075813587
>         NOC 581-3587
>
> Local/Campus Contact Info during this window of work:
>         2073855279
>


-- 
Jason McDonald
Network Engineer II
Networkmaine, University of Maine System

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