*What is happening?*

On Sunday, July 12th, from 5 am - 8am, the UMS Account Self Service will
have application updates and upgrades installed.

The self service systems should be available during the majority of this
window, but there may be issues and error messages as the upgrade work
progresses.

Account holders who receive an error message or experience issues during
the maintenance period should retry the operation.

*Why is this work necessary?*

This work will install some back end updates and roll out the "external
email" password recovery process.   With this new process, account holders
will be able to reset their passwords by sending an password reset code to
an known external email address.

The Password Recovery/Reset page
<https://gojira.its.maine.edu/confluence/x/fQDXAQ> in the Technology
Support knowledge base will be updated with the instructions for the new
process as part of the update process.

*What happens if the work is not successful?*

If necessary, the changes will be rolled back.

Steve.

-- 
Steven Premeau, Director of Enterprise Systems Architecture & Administration
University Services: Information Technology
University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 (mobile)