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Drew Northup <[log in to unmask]>
Sun, 2 Apr 2023 06:47:47 -0400
text/plain (46 lines)
Work complete. The system is up and running.

On Tue, Mar 21, 2023 at 11:10 AM Drew Northup <[log in to unmask]>
wrote:

> *What is happening?*
> On the morning of the 2nd maintenance will be performed on the Single Sign
> On system to apply software updates.
>
> *How long will it take?*
> The downtime is expected to be 30 minutes or less, most likely near the
> start of the window.
>
> *Why is this work necessary?*
>
>    - New core software updates have become available. Getting software
>    updates applied to systems in a timely manner protects all members of the
>    UMS community.
>    - Occasional restarts of some services promote stability and a better
>    user experience.
>
>
> *What happens if the work is not successful?*
> If the server does not resume normal SSO processes on its own within a
> reasonable period of time then staff will troubleshoot it.
>
> For Support of UMS software, services, or systems please contact IT
> Support Services at 800.696.4357 or by email: [log in to unmask]
>
>
> --
> ---------------------------------+--------------------------------------
> Drew Northup                     |          Technical Support Specialist
> University of Maine System       |                [log in to unmask]
> Computing Center                 |             old phone: (207) 561-3513
> Orono, ME 04469                  |             new phone: (207) 581-3513
>


-- 
---------------------------------+--------------------------------------
Drew Northup                     |          Technical Support Specialist
University of Maine System       |                [log in to unmask]
Computing Center                 |             old phone: (207) 561-3513
Orono, ME 04469                  |             new phone: (207) 581-3513

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