*What is happening?*
  On Wednesday, October 30, 2019, from 5 a.m. - 5:30 a.m., US:IT Staff will
be performing maintenance on the UMS Single Sign-On system.

  The actual downtime during the maintenance window is expected to be less
than 5 minutes, with the remainder of the time being reserved for testing
and verification to ensure that the change is successful.

   During this work, there may be issues logging into Blackboard, GMail,
MaineStreet, MyCampus Portal, Box, Zoom, and other services that utilize
the UMS Single Sign-On service.

   Existing sessions to applications should not be disrupted.

   If you receive an error message, you should wait a few minutes and try
your request again.

*Why is it necessary?*

 Service monitoring has indicated that our Single Sign-On systems are
utilizing more memory than normal and we are seeing additional errors in
the system logs.   The issues do not appear to be impacting service at this
point, but to ensure service stability, we are going to make a few
adjustments and restart the UMS Single Sign-On services during this service
maintenance window.

  If you experience any issues with the UMS Single Sign-On system after
this maintenace, please contact IT Support Services at 800.696.4357, via
the Service Desk web form, or by email: [log in to unmask]

Steve.

-- 
Steven Premeau, Director of Enterprise Systems Architecture & Administration
University Services: Information Technology
University of Maine System | (207) 581-5836 (desk) | (207) 944-9391 (mobile)