Work is complete
On Tue, Oct 29, 2019 at 3:47 PM Steven Premeau <[log in to unmask]>
wrote:
> *What is happening?*
> On Wednesday, October 30, 2019, from 5 a.m. - 5:30 a.m., US:IT Staff will
> be performing maintenance on the UMS Single Sign-On system.
>
> The actual downtime during the maintenance window is expected to be less
> than 5 minutes, with the remainder of the time being reserved for testing
> and verification to ensure that the change is successful.
>
> During this work, there may be issues logging into Blackboard, GMail,
> MaineStreet, MyCampus Portal, Box, Zoom, and other services that utilize
> the UMS Single Sign-On service.
>
> Existing sessions to applications should not be disrupted.
>
> If you receive an error message, you should wait a few minutes and try
> your request again.
>
> *Why is it necessary?*
>
> Service monitoring has indicated that our Single Sign-On systems are
> utilizing more memory than normal and we are seeing additional errors in
> the system logs. The issues do not appear to be impacting service at this
> point, but to ensure service stability, we are going to make a few
> adjustments and restart the UMS Single Sign-On services during this service
> maintenance window.
>
> If you experience any issues with the UMS Single Sign-On system after
> this maintenace, please contact IT Support Services at 800.696.4357, via
> the Service Desk web form, or by email: [log in to unmask]
>
> Steve.
>
> --
> Steven Premeau, Director of Enterprise Systems Architecture &
> Administration
> University Services: Information Technology
> University of Maine System | (207) 581-5836 (desk) | (207) 944-9391
> (mobile)
>
--
---------------------------------+--------------------------------------
Drew Northup | Technical Support Specialist
University of Maine System | [log in to unmask]
Computing Center | old phone: (207) 561-3513
Orono, ME 04469 | new phone: (207) 581-3513
|
