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Subject:
From:
"McKenney, Janet" <[log in to unmask]>
Reply To:
McKenney, Janet
Date:
Wed, 16 Jan 2013 21:42:32 +0000
Content-Type:
text/plain
Parts/Attachments:
text/plain (69 lines)
Sending this information from MSLN about the recent web hosting problems.

Janet McKenney
Director of Library Development
Maine State Library
64 State House Station
Augusta, ME  04333

207-287-5620
207-287-5624

-----Original Message-----
From: MSLN-News [mailto:[log in to unmask]] On Behalf Of Andrew Henry
Sent: Wednesday, January 16, 2013 4:29 PM
To: [log in to unmask]
Subject: Re: [MSLN-NEWS] MSLN Web hosting service outage

Our web server administrator has reported that the issues afflicting the web hosting service last week have been resolved.  The problem was an attack against one site hosted on our server that had a particular vulnerability that was discovered by some online miscreants.  As a result we will be running a security scan on all sites hosted on our server to attempt to detect any additional potentially vulnerable sites.  We will notify individual site owners if any issues are found.  Additionally, efforts are ongoing to harden the server against attacks like these in the future in order to prevent similar outages when some new vulnerability is inevitably discovered with some web site's content.

We sincerely apologize for the inconvenience this recent issue has caused users of our web hosting service.  Rest assured we are making every effort to prevent a future recurrence.  As always, please do not hesitate to contact our helpdesk if you have any questions or concerns.

--
****************************************
Andrew W. Henry
NOC Coordinator
[log in to unmask]
----------------------------------------
University of Maine System
ITS, Communications and Network Services Networkmaine Voice (207) 561-3587 Fax   (207) 561-3531
----------------------------------------
Maine School and Library Network
1-888-FOR-MSLN (1-888-367-6756)
  (888 number in-state only)
****************************************


> -----Original Message-----
> From: Andrew Henry [mailto:[log in to unmask]]
> Sent: Friday, January 11, 2013 11:58 AM
> To: [log in to unmask]
> Subject: MSLN Web hosting service outage
>
> We have been experiencing problems with our web hosting service this 
> morning.  The server administrator attributes the problems to a denial
of
> service attack on the server, which he is currently attempting to
redress.  We
> do not know when service will be fully restored, but will send updates
when
> available.
>
> I apologize for the inconvenience this problem is causing.
>
> --
> ****************************************
> Andrew W. Henry
> NOC Coordinator
> [log in to unmask]
> ----------------------------------------
> University of Maine System
> ITS, Communications and Network Services Networkmaine Voice (207) 
> 561-3587 Fax   (207) 561-3531
> ----------------------------------------
> Maine School and Library Network
> 1-888-FOR-MSLN (1-888-367-6756)
>   (888 number in-state only)
> ****************************************
>

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