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Subject:
"The Price of Incivility"
From:
Susan Bloomfield <[log in to unmask]>
Reply To:
Susan Bloomfield <[log in to unmask]>
Date:
Tue, 12 Feb 2013 12:27:54 -0500
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This was recommended by a medical librarian colleague in Florida. I thought we all could benefit from the read.  (Accessible via MARVEL)

"The Price Of Incivility; Lack Of Respect Hurts Morale-And The Bottom Line"

By Christine Porath and Christine Pearson

January-February 2013 Harvard Business Review

Susan A. Bloomfield
Health Sciences Librarian
Southern Maine Medical Center

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