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Sender: Maine Libraries Discussion List <[log in to unmask]>
Date: Wed, 9 Feb 2022 17:59:34 +0000
Reply-To: "Leadbetter, Jared" <[log in to unmask]>
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From: "Leadbetter, Jared" <[log in to unmask]>
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Comments: To: Kim McLaughlin <[log in to unmask]>
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Howdy ME-Libbers and other interested parties,

So cloudLibrary is aware of this issue, and their team is currently working on it. I have a request in with them to let me know when the Internet gods have been appeased, and I will share the good news when it happens.

-Jared Leadbetter
 Maine State Library

From: Maine Libraries Discussion List <[log in to unmask]> on behalf of Kim McLaughlin <[log in to unmask]>
Sent: Wednesday, February 9, 2022 11:47 AM
To: [log in to unmask] <[log in to unmask]>
Subject: [MELIBS-L] Cloud Library not working?

EXTERNAL: This email originated from outside of the State of Maine Mail System. Do not click links or open attachments unless you recognize the sender and know the content is safe.

I had a call from a patron who is having trouble with the Cloud Library. He
and his wife arenít showing any history and heís not able to download a
book at this time. It gave him a save for later option. I pulled up the
Cloud Library App on my phone and I experienced the same issues. I
uninstalled the app from my phone and reinstalled it. I then got a login
failed try later message. Has anyone else been experiencing issues with the
Cloud Library?