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Reply To: | Clark, Deborah |
Date: | Wed, 6 May 2020 17:44:25 +0000 |
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Baker & Taylor continues to closely monitor the COVID-19 situation across the U.S. We know many states and counties are beginning to amend Stay At Home orders and laying out plans for reopening some community services and businesses. We are ready to support your library when you reopen.
To ensure we meet your individual library needs, we will not be making statewide changes to stop ship orders currently in place. If your library is ready or has an established date to resume receiving shipments, please notify us at [log in to unmask]<mailto:[log in to unmask]>. We will not resume shipping to libraries currently on a stop ship status until you contact us.
Baker & Taylor's service centers continue to operate. Procedures are in place across our facilities to ensure the health and safety of our team members including enhanced cleaning practices, use of masks and gloves, restricting company travel, using work from home solutions and social distancing practices. Due to these measures, you may experience some delays in processing and shipping your orders.
If you have already contacted us to resume shipments, there is no need to do anything further.
We are committed to support our customers during this fluid situation. Please continue to reach out so we can best support your library's specific needs.
Thank you,
Baker & Taylor
Deborah A. Clark, MLIS
Library Management Specialist
Maine State Library
Portland Public Library, Third Floor
5 Monument Square
Portland, ME 04101
(207)871-1765
1-800-649-7696 Ext. 765
Fax: (207)871-1703
E-mail: [log in to unmask]<mailto:[log in to unmask]>
"Great Libraries Build Strong Communities"
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