This maintenance has been completed.

-
Todd Boynton
Director of Unified Communications
Networkmaine, University of Maine System US:IT

(207)581-3549
[log in to unmask]


---------- Forwarded message ---------
From: Todd Boynton <[log in to unmask]>
Date: Fri, Jan 6, 2023 at 1:57 PM
Subject: Fwd: [UMSHELPCONTACTS] [NETANN-L] Networkmaine Maintenance - UMS
Systemwide 01/08/2023 12:01 am
To: <[log in to unmask]>


Reminder of this weekends call queue maintenance.

-
Todd Boynton
Director of Unified Communications
Networkmaine, University of Maine System US:IT

(207)581-3549
[log in to unmask]

>
>>
>> On Mon, Dec 5, 2022 at 3:35 PM <[log in to unmask]> wrote:
>>
>>> Where: UMS Systemwide
>>> Start: 01/08/2023 12:01 am
>>> End: 01/08/2023 10:00 am
>>> Scope: UMS IVR system, UTSC helpdesk queue, and all other UMS call queues
>>>
>>> Summary:
>>>         Will be performing an upgrade to Networkmaine's CCX contact
>>> center.  This will affect all call queues throughout UMS.
>>>
>>> Downtime is expected to be less than 60 minutes
>>>
>>> Networkmaine Contact Info:
>>>         NOC 581-3587
>>>
>>> Local/Campus Contact Info during this window of work:
>>>         NONE / Unknown at this time
>>>
>>
>>
>>
>>
>
>