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Date: | Fri, 13 Apr 2018 09:59:31 -0400 |
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We have received reports of UMS account authentication problems, and have
been able to confirm that some users are encountering authentication issues
with their UMS IDs. We are currently investigating this issue. At
present, it appears the problems may be restricted to users whose accounts
were created within the past three weeks, or users who changed their UMS
account password in that timeframe, however not all users meeting this
criteria are having issues. Users who are affected may find they are
unable to log in to any system using their UMS ID, including services
protected by the Single Sign-On service, such as Gmail, mycampus portal,
Mainestreet, and so on.
Work to troubleshoot and correct this issue is ongoing and is a top
priority. Updates will be provided as available.
Thank you.
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Andrew W. Henry
NOC Coordinator
[log in to unmask]
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University of Maine System
US:IT, Networkmaine
Voice (207) 581-3587
Fax (207) 561-3531
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Maine School and Library Network
1-888-FOR-MSLN (1-888-367-6756)
(888 number in-state only)
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