I wish I’d known that not only was calling the police and/or the ambulance
not the end of the world, but to be expected now and again.



Lee M. Koenigs

Library Director

Libby Memorial Library

Old Orchard Beach, ME 04064

(207) 934-4351

www.ooblibrary.org



*From:* Maine Libraries Discussion List [mailto:[log in to unmask]] *On
Behalf Of *Victoria Hugo-Vidal
*Sent:* Thursday, September 24, 2015 2:52 PM
*To:* [log in to unmask]
*Subject:* [MELIBS-L] What do you wish you had known when you started
working in libraries?



Hi all! I am in my last semester of graduate school at Simmons, and the I
am currently working on my final project: creating a handbook for new
library employees with a focus on practical help (ie: how to deal with an
irate patron, something they don't tend to teach you in library school...).
I am hoping you will share some of your experiences with me. Full credit
and acknowledgement in the final product will be given to anyone who
helps. The one question that I would love answered is:

*What do you wish you had known when you started working in libraries?*

Any and all answers, anecdotes, and tall tales appreciated. If you have any
further questions, I'd be happy to answer them as well. Please reply
off-list.

Victoria J. Hugo-Vidal
Library Assistant and Beleagured Graduate Student

------------------------------

*Total Control Panel*

Login <https://asp.reflexion.net/login?domain=ooblibrary.org>

To: [log in to unmask]
<https://asp.reflexion.net/address-properties?aID=804940192&domain=ooblibrary.org>

From: [log in to unmask]
<https://asp.reflexion.net/address-properties?aID=12561778587&domain=ooblibrary.org>

Block
<https://asp.reflexion.net/FooterAction?ver=3&sender-to-disabled=1&hID=12564013166&domain=ooblibrary.org>
messages from this sender

*You received this message because the sender is in the community of 14
allowed to send to this address. Click here to view and edit the community
list for this address
<https://asp.reflexion.net/community?shared_id=804940192>.*