Hi Jason,

Yeah, that's pretty common. It doesn't mean you're being accused of sending
it out damaged, it just means the library that borrowed it wants you to
know they aren't the ones who damaged it. The important piece is that
there's a middleman in between those two things. They tend to squish stuff.
:) The more padding you can put on a DVD, the less likely you'll get those
notes. But even then, it's going to happen more often than you'd think.

James

On Tue, May 10, 2022 at 11:18 AM Jason Fenimore <[log in to unmask]>
wrote:

> Is anyone else having their dvd cases returned damaged with a note
> saying they arrived this way?
> Because there is /no way/ the ones I saw returned today went out looking
> as broken as they did.
>
> --
> Jason Fenimore
> Reference Librarian
> Louis B. Goodall Memorial Library
> 952 Main St.
> Sanford, ME  04073
>
> https://tinyurl.com/wpuhu4ad
>
> https://tinyurl.com/3vun7xte
>


-- 
James Rathbun
Library Director
Baxter Memorial Library
Town of Gorham
71 South Street
Gorham, ME 04038

Telephone (207) 222-1190
FAX (207) 839-7749

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