The following book is now available as part of the Professional Development Collection:
Matthews, J.R. (2018) The evaluation and measurement of library services, 2nd edition. Libraries Unlimited.
This is an update of the first edition published in 2007.
If your library is part of URSUS, these may be requested via the catalog request function. If not, please request via the usual ILL request form.
Kind regards,
Kelli Burnham
(she/her)
Reference Librarian
Maine State Library
207-287-5609