*9:30 - *Work continues on installing and configuring replacement
equipment.  Compute and storage resources are being brought back online. We
anticipate remaining work will take at least another hour to complete.


--
Jeff Letourneau
Executive Director, Networkmaine
US:IT
University of Maine System
t: 207-581-3507



On Tue, Mar 24, 2020 at 8:39 AM Jeffrey Letourneau <[log in to unmask]> wrote:

> *8:30 am - *Data Center network switching fabric is back online.
> However, we have experience equipment failure that is preventing services
> based in the Portland Data Center from coming online.  Replacement
> equipment has been identified and is in the process of being installed and
> configured.
>
>
> --
> Jeff Letourneau
> Executive Director, Networkmaine
> US:IT
> University of Maine System
> t: 207-581-3507
>
>
>
> On Tue, Mar 24, 2020 at 7:08 AM Jeffrey Letourneau <[log in to unmask]>
> wrote:
>
>> Some equipment has not come back up cleaning after power was restored.
>> The network switching fabric in servicing the compute and storage
>> resources in the Data Center remain down as do a small number of wide area
>> network services.  Staff continue to work at bringing all services back up
>> to full operational status.
>> Jeff
>> --
>> Jeff Letourneau
>> Executive Director, Networkmaine
>> US:IT
>> University of Maine System
>> t: 207-581-3507
>>
>>
>>
>> On Tue, Mar 24, 2020 at 5:35 AM Jeffrey Letourneau <[log in to unmask]>
>> wrote:
>>
>>> Root cause was determined to be a loss of power in the Portland Data
>>> Center. Power has been restored. Network and computing equipment booting
>>> up. All services should be restored shortly.
>>> Jeff
>>> --
>>> Jeff Letourneau
>>> Executive Director, Networkmaine
>>> US:IT
>>> University of Maine System
>>> t: 207-581-3507
>>>
>>>
>>>
>>> On Tue, Mar 24, 2020 at 3:33 AM Jeffrey Letourneau <[log in to unmask]>
>>> wrote:
>>>
>>>> We have lost network communications with the Portland and Gorham
>>>> campuses including the Portland Data Center at approximately 2:40am. Staff
>>>> are on route to investigate.  Current suspect storm relate power problem or
>>>> fiber cut.
>>>>
>>>> Sites that are singly home to Portand are also unreachable at this
>>>> time. Wide area network connectivity, Internet access, and telephone
>>>> services remain up on secondary paths for all other campuses.
>>>>
>>>> We will post more information as it becomes available.
>>>> Jeff
>>>>
>>>> --
>>>> Jeff Letourneau
>>>> Executive Director, Networkmaine
>>>> US:IT
>>>> University of Maine System
>>>> t: 207-581-3507
>>>>
>>>>