Reminder of previously scheduled maintenance.

---------- Forwarded message ---------
From: Todd E Boynton <[log in to unmask]>
Date: Wed, Dec 18, 2019 at 9:59 AM
Subject: Networkmaine Maintenance - UMS Systemwide 01/05/2020 12:01 am
To: <[log in to unmask]>


Where: UMS Systemwide
Start: 01/05/2020 12:01 am
End: 01/05/2020 10:00 am
Scope: US:IT IVR/ UMS/UTSC Queues

Summary:
        Upgrades will be performed on US:IT CCX Servers.  This will
cause a temporary outage in call queues for UTSC and the rest of UMS
as well as Finesse.  The outage should be very brief and will happen
during off hours.

Networkmaine Contact Info:
        NOC 581-3587

Local/Campus Contact Info during this window of work:
        NONE / Unknown at this time


-- 
Todd Boynton
University of Maine System
Unified Communications Analyst
US:IT
Networkmaine

(207)581-3549
[log in to unmask]