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| Date: | Mon, 20 Jun 2011 10:31:15 -0400 |
| Content-Type: | text/plain |
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Hi Jeff-
Preferred reporting process question-- when we discover something like
this on the weekend/after hours, what is the best number that we
should call?
Also, we do have some troubleshooting information on our website, is
there a number or process that we should put on that site for
libraries to call if there is an issue?
Thanks for having the problem resolved so quickly this weekend.
Best
-James
_____________________________
James M Jackson Sanborn
Executive Director, Maine InfoNet
University of Maine
5784 York Village, Suite 58
Orono, Maine 04469-5784
207-581-3083
207-356-0238 (cell)
207-581-3095 (fax)
[log in to unmask]
skype: jamesmjs
On Sun, Jun 19, 2011 at 1:01 PM, Jeffrey Letourneau <[log in to unmask]> wrote:
> As of 12:40 network services were restored to the south side of UMaine
> campus. 10Gig module was replaced with a spare.
> Jeff
> --
> Jeff Letourneau
> Executive Director, Networkmaine
> University of Maine System
>
> t: 207-561-3507
> f: 207-561-3531
> sip:[log in to unmask]
>
>
> On Sun, Jun 19, 2011 at 11:43 AM, Jeffrey Letourneau <[log in to unmask]>wrote:
>
>> The south side of UMaine campus is currently without network connectivity.
>> (Library services are provided by servers located on this side of campus
>> and are currently not available.)
>>
>> A long term power outage early this morning caused the core switch that
>> services much of the south side of campus to go down. Upon power
>> restoration the core switch did not come up properly. It currently looks
>> like we have a failed 10Gig module. We currently have a specialist in route
>> to install a spare module. ETA to network service restoration: 1 - 2 hours.
>>
>> Jeff
>>
>>
>> --
>> Jeff Letourneau
>> Executive Director, Networkmaine
>> University of Maine System
>>
>> t: 207-561-3507
>> f: 207-561-3531
>> sip:[log in to unmask]
>>
>
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